Frosts mending Wall Vs. Floyds the Wall :: essays research papers fc

From Robert Frost's Mending Wall to Pink Floyd's Another Brick in the Wall, humankind erects and maintains real and symbolic barriers to protect and defend opposing stances, beliefs and territories. Although each "wall" is different they serve the same purpose and both Frost and Floyd oppose them. Robert Frost's Mending Wall is a very popular poem. This poem consists of two characters: the narrator and his neighbor. In this poem the two neighbors are mending a stone wall that separates their property. The wall mending has been a pastime of the neighbors for many years and occurs every spring. Over the winter the wall has fallen victim to both hunters and the frozen ground and, therefore, contains gaps that must be filled.In the poem the narrator questions the sense of even mending the wall . He concludes that neither of the farms contain animals, only trees, which would be enough of a boundary. There is no physical need for the wall, so why go through the trouble of fixing it every year for no apparent reason. Although the narrator is right the ignorant neighbor insists that they mend the wall by saying "Good fences make good neighbors."(Frost) The neighbor repeats this saying although he doesn't know why the wall is necessary nor does he know why it will make them better neighbors . Frost is criticizing the ignorance of the neighbor here. Mending Wall, although it doesn't appear it on the surface, almost parallels to a popular Pink Floyd song, Another Brick in the Wall. The speakers of the song are students and the poem is directed towards teachers. In this song, as in Mending Wall, a barrier is discussed, but this time it is a phsycological barrier instead of a physical one. This barrier has been put up by society and is being built up by the teachers. The students are calling out against this building up of the wall. As it is stated in the song: "All in all you're(teachers) just another brick in the wall."(Floyd) This barrier being put up is restraining the students' freedom of thought, a process that has gone on and become reinforced over a long period of time. Floyd has realized this barrier and is calling out against it as he says:"We don't need no thought control."(Floyd)The barrier put up by education is just as unnecessary to Floyd as the stone wall is to Frost.

History of The Mackinac Bridge

Since Nov. 1, 1957, when the Mackinac Bridge opened to public traffic, the iconic symbol has stood as solemn testimony to mankind's engineering abilities. The Mackinac Bridge is made up of more than one million tons of concrete and steel. Its towers rise 552 feet above the Straits of Mackinac and reach 210 feet below the waves. From May 7, 1954, until late fall of 1957, about 3,500 laborers worked in and over the Straits of Mackinac constructing the bridge. The project cost the lives of 5 men. In addition, 7,500 people labored in offsite job shops and quarries from Duluth, Minn., to Pittsburgh, welding, forging and assembling steel, mining rock and mixing concrete. There was a total of 85,000 blueprints printed for the construction of the Mackinac Bridge.Construction began on the bridge on May 7, 1954, following years of debate on how to best cross the Straits of Mackinac. Everything from a tunnel to a series of causeways, tunnels and bridges going from Cheboygan to Bois Blanc Island to Round Island to Mackinac Island finally ending in St. Ignace- before a single suspension bridge with two towers was ultimately chosen. This was made possible because of Steinman's experience with other bridge projects, with it prompted him to encourage private financing for the Mackinac Bridge. The bridge was financed through a unique bond sale that covered its $100 million cost without using state or public funding. The bonds sold to pay for the Mackinac Bridge were retired July 1, 1986. To anchor the 100 million gross tons of the Mackinac Bridge, man-made mountains were required to be built in 88 feet of water. The anchor blocks- piers 17 and 22-were to become the beginning and end of the world's longest suspended span to date. The harbor at St. Ignace became the home base for Merritt-Chapman and Scott's marine construction equipment, regarded in 1954 as the largest gathering of its type ever assembled for a civilian project. St. Ignace was the location for land-based construction of the giant steel foundations and bridge support pieces. Decompression sickness, or â€Å"the bends,† was a constant threat to the safety of the divers who worked in the extremely cold, deep water of the straits. Commonly told among school children an ironworker who lost his footing fell to his death. It's said he landed in newly poured concrete, where his body lies today, preserved beneath the bride connecting the two peninsulas of Michigan. While historians say no iron, worker is encased in concrete, five people did die in accidents related to construction of the bridge. One died when he surfaced too quickly, a welder died when he fell into an underwater retaining structure, a worker fell from a short distance into the water and drowned, and two others fell 550 feet from a catwalk near the North tower, according to the authorities. Of the two workers who fell from the catwalk, one body was recovers immediately and the other was never found. Mackinac Bridge workers, like many workers involved in an intense high-stakes project, enjoyed a special camaraderie that they still speak of today. There was a feeling of togetherness, of them all being in the same situation, and of beating the odds. There was also a concern for each-others safety and welfare, with many of the men becoming lifelong friends. A new record for underwater consolidation of concrete was set in the spring of 1955, when work resumed after a long winter of ice and snow. During the 31 days of May that year, 103,000 cubic yards of concrete were poured into foundations of the Mackinac Bridge. A final step before the cables were encased in a protective piping was a coat the wire in a corrosive-resistant, â€Å"red-lead† paste. This was done to protect against rust and corrosion, two factors which could seriously compromise the integrity of the suspension system. The coating was a terrific success, as annual inspections done by removing the piping reveal little to no damage done by the forces of nature. Besides the main suspension span, the Mackinac Bridge is really constructed of a series of smaller, conventional bridges that would span many wide, formidable rivers and gorges. The building of these linked spans took place for the most part on land. All the work was done within sight of ferryboat passengers, crossing for the last 35-minute trips before they would be able to drive across the new route in less than 10 minutes. Michigan's miracle Bridge was becoming a reality. Workers were issued a safety helmet complete with miner's light and a life jacket for the boat trip out to the job site. Beyond that, all they took along was their lunch. The men would then leave the lifejackets on board for the next crew, disregarding the fact that they were working around very deep water that could be extremely cold. The general highway approach to the bridge was being formed at Mackinaw City, where a viaduct took the highway over the villages main street, Central Avenue. The date was July 22, 1957, and inclement weather delayed the raising of the final piece of Dr. David B. Steinman's geometric puzzle to conquer the Straits of Mackinac. That evening, the last section was raised and bolted into place, connecting the steel of a bridge that would tie Michigan together as a state. All suspension bridges are designed to move to accommodate wind, temperature change, and weight. Thanks to the open grating installed on the middle two lanes of the Mackinac Bridge, the design flexes easily when necessary. Wind water and snow easily passes through the grates surface. The completed tollbooth and administration building were readied just in time for occupancy before the Mackinac Bridge opened for business. The last job to get the Mackinac Bridge ready for traffic was to coat the concrete traffic lanes with a layer of bituminous asphalt, completed only days before the official opening. Tolls have always been a staple of the bridge to offset the costs of construction and maintenance. Opened on Nov. 1, 1957, tolls were set at $3.25 per passenger vehicle. In 1961, tolls rose to 3.50 and again to $3.75, where they stayed until 1969, when the Legislature passed funding for the authority and tolls were lowered to $1.50 for a passenger vehicle. The cost for traversing the bridge remained at $1.50 until 2005, when it was raised to $2.50, because of increased maintenance costs, Sweeney said. The Mackinac bridge is the third-longest suspension bridge in the world behind the Akashi Kaikyo Bridge in Japan at 12,826 feet between suspensions and the Great Belt Bridge in Denmark at 8,921 feet. Both bridges opened in 1998. At 8,614 feet between suspensions, the Mackinac Bridge is the longest suspension bridge in the Western Hemisphere. The total length of the Bridge 28,372 feet. It links Mackinac City in the Lower Peninsula. At just over five miles, the bridge is long enough to cause some trouble for crossing motorists who fail to fill up their gas tanks before crossing. To keep the bridge looking pristine, workers spend countless hours and use myriad gallons of paint. â€Å"Every year we use around 50,000 gallons for spot painting,† said Sweeney. Of the paint used each year, 45,000 gallons of green is used on the lower sections and cables, while 5,000 of ivory is used on the structures. Because of an $80 million maintenance plan, the 50-year-old structure is expected to have an infinite lifespan. Overhead highway lighting was installed to make nighttime crossings of the bridge safe and enjoyable. The bridge lighting could be seen for miles from either the Mackinaw City or St. Ignace shores, and cable lighting provided a further distinctive accent. One thing that bridge workers did not do before the bridge opened was paint it. The construction schedule dictated a November opening, and painters needed warmer temperatures before they could begin the big job of painting such a large structure.On November 1, 1957, traffic officially opened on the Mackinac Bridge. A huge story, the event attracted 150 newspaper men from throughout Michigan and neighboring states that included Wisconsin, Illinois, Ohio, Indiana, New York, and Ontario. Only a comparative few of the thousands of people attending the celebration were able to watch the dedication of the Mackinac Bridge, held at pier 22, the north anchor block of the bridge, on June 28, 1958. It was there that a five-mile length of ribbon was stretched from Mackinaw City at the south end and from the St. Ignace shore to the north. The Mackinac Bridge began celebrating the first year it was open by offering the public a chance to walk across the span. The event started as a race-walking activity, but soon became popular with thousands who wanted to return the following year and bring their friends with them. On May 9, 2003, the highest wind speed ever recorded on the bridge occurred at 4:08 p.m. The anemometer read 124 miles per hour.Area: Bridge sparks questions, myths. Keywords used to find article: News paper articles on Mackinac Bridge. Found at the local library. Published in Lansing. Authors are Michael Carney and Capital News Service. It was published Monday, February 26th, 2007. The purpose this source serves for my topic. Gives important dates such as when construction started on the bridge, also goes into detail about the tolls and amounts for crossing the bridge. Michael Carney writes about the work of the Mackinac Bridge. The structure of the document would be an informative news paper article. Works Cited: Carney, Michael. â€Å"Area Bridge Sparks Questions, Myths.† The Mining Journal [Lansing] 26 Feb. 2007: 3A. Print. Images of America Mackinac Bridge. Keywords used to find book: History of the Mackinac Bridge. Found at Public Library. Published by Arcadia Publishing Charleston SC, Chicago IL; Portsmouth NH, San Francisco CA. Author Mike Fornes. Published in 2007. The purpose this source serves me is it gives me the history for both the bridge and everyone who helped to build it. Works Cited: Fornes, Mike. Mackinac Bridge. Charleston, SC: Arcadia, 2007. Print. Area: Model Marks ‘Big Mac's' 50th year. Looked up News paper articles on the Mackinac Bridge at the local library. Published in Farwell. I could not find an Author. Published in 2007. The information I pulled from this source help make my introduction to my essay with just enough to get the reader to question what all I was going to go into detail about. Works Cited: â€Å"Area Model Marks ‘Big Mac's' 50th year.† The Mining Journal [Farwell] 28 May. 2007: 3A. Print.

Is the Internet Bad for Us?

ENG 120 I03FY February 23, 2010 Is the internet bad for us ? In the old days, a paper research used to take up to several days, when only libraries and encyclopedias had the right and trustful information. A visit to the Metropolitan Museum of Art involved finding the address first, and that took as well quite some time. In our days all this information is just a click away. The Internet, with the help of web pages, such as Google Search and Google Maps, are the solution to every question one may ask. The long days of search have ended, but it doesn’t mean it is a favorable or beneficial thing for each person. Scientists and professors of well known universities have discovered that this trouble free, straightforward and rapid method has determined not only the brains to delay the thinking process, but also changed people’s behavior in their lives in a negative way. One neuroscientist, Dr. Gary Small conducted a study where he examined the impact of the Internet on a young persons brain. This study consisted of reading a MRI while the person was surfing on the Internet, and another one while it was reading a book. Then, the results where very surprising: the MRI showed more brain activity in the frontal part, the decision part of the brain, when the person was surfing the Internet. The study reached lots of newspapers, and every person believed that Google is making them smarter. However, after a short period of time, Dr. Small reviewed the results and stated: â€Å"On a brain scan big doesn’t mean it is better†¦It’s exactly as in a golf game, you want to keep your score lower†. One can easily see that this brain activity is without doubt detrimental to all of us and surfing the Internet only decreases our process of thinking, instead of increasing it. Surfing on the Internet has become a daily routine, by checking the e-mail, researching on some interesting subjects and that takes probably an hour per day, which is ordinary in our days. Still, there are millions of young students that stay an average of fifty hours a week on the Internet and that just doesn’t seem something normal. All this time spent on the Internet has affected their thinking development. A pathologist of the University of Michigan Medical School states that: â€Å" I can’t read â€Å"War and Peace â€Å" anymore, I’ve lost the ability to do that. Even a blog post on more than three or four paragraphs is too much to absorb. I skim it. This is actually a frightening reality that applies to myself as well. Not only I can’t focus on my daily readings for my biology class, but also if I start reading a book, after only twenty minutes I loose my concentration. This inability to make â€Å"rich mental connections† and just to thin k, has transformed our real intelligence into an artificial intelligence, thus the Internet has a direct participation towards our brain development. One can say that the Internet has changed our lives for the better, since World Wide Web possesses information about almost everything. However, not all the information on the Internet is accurate. There are several web sites where the information is not meticulously verified, therefore one can obtain data and facts that are untrue, even misleading. The best example is Wikipedia, a website where anyone can put any information on this page without any previous examination. Countless students use this web site to research for projects, without knowing the danger of misleading information. Communication in our lives is a tremendous vital thing. Indeed, human beings are born to communicate with each other no matter what kind of lives they decide to live. Communicating with other people allows us to learn about ourselves as human creatures. It helps us to understand our way of behaving, of thinking in different situations/places. However, the Internet has a considerable effect on our daily communication with out friends, family and even loved ones. The casual coffee in a modern cafe is replaced by staying on Yahoo Messenger talking for hours in front of the computer, and a discussion face to face has become a thing of the past, â€Å"thanks† to Second Life, a program where you could meet virtually at a restaurant, cafe or even in a park. The increased access and heavy reliance onto computer games and the Internet for many people today have led to many social problems. Obsessive computer use leads to addiction, which can lead to financial problems, broken relationships, physical and emotional problems. An example of such addiction affected a Korean family. Their son was sent in a camp for he was playing all the time computer games. This camp helped him to stay away from a computer for two weeks, so that he could concentrate on regular activities. The Internet has extended its power at the point that Google and Microsoft are in the process of creating an online international library, extinguishing books. This idea would only cause the lost of our culture and history, because books are an important factor in the achievement of today’s knowledge. The vinegar that was used in the old days to sanitize the scrolls from the deadly diseases, was a crucial tool towards finding the location from where they were sent. Studying their chemical components scientists discovered even details of their way of living. In conclusion, technology in all of its forms – social networks, the Web, online gaming – is a net loss for today's young people. As Grafton states: The narrow path still leads, as it must, to crowded public rooms where the sunlight gleams on varnished tables, and knowledge is embodied in millions of dusty, crumbling, smelly, irreplaceable documents and books. † Scientists proofed that the Internet is a direct cause of our mental regress, consequently each one of us must take this seriously, before we turn up into a chaotic, unwise and mentally challenged world . Works Cited â€Å"Digital Nation. † Frontline. PBS. WNET, New York. 2 Feb. 2010. Television. Grafton, Anthony. â€Å"Future Reading: Digitization and Its Discontents. † Fields of Reading. Boston: Bedford/St. Martins, 2010

Case Management Overview Essay

The case worker has many different roles and responsibilities that are part of their jobs. Being able to support all of their roles no matter of what population or problem there is the case worker needs to be able to deal with it, this is an important part of a case worker responsibly. The case worker can use different tools and methods to help support their clients. Roles and Responsibilities of a Case Worker There are many roles that case workers have. Some may think that the case workers are only there to find services for a client, but there is more to their jobs and responsibilities. Some of the roles that case workers have are caregivers, teachers, advocate, outreach worker, mobilizer, community planner and a behavior changer. Case workers have responsibilities that go with each role. For the caregiver role the case workers role is one that supports a client and is concerned about their wellbeing the caregiver is also part of the planning process. The teacher role, this role is a support to the client helps the client gain, develop and increase knowledge in emotional behavior or intellect. Advocate role for a care worker a person who publicly supports or recommends a particular service or resource that will help the client in their plan. Outreach worker is another responsibility that a case worker has, an outreach worker will reach out to people that are having problems, and help them find services that may need. The role of the mobilizer is to get specific service that are not yet in the area, that service does not have a presents in that particular area that the clients need support. A case worker may work on getting certain support with help from others. Another is a Community Planner; this role helps the clients as well as the community. The responsibility is to work with community based boards, committees, to ensure that a community development  supports the community and the people in it. The last role is behavior changer, is to encourage their clients to change their negative behaviors for more positive behavior. Behavior changers provide support for their clients and provides them with the needed tools to change their behaviors, so they are more positive. There are many roles and responsibilities that case workers have, all of their roles support their clients in many ways. Theoretical Models â€Å"Ecological model to develop a broad understanding of each individual client who comes before them. This model sometimes referred to as person-in-situation or person-in-environment model looks at the individual client in the client’s context†. (Summers, 2012). Within this modal there are three levels that, Micro, Meso, and Marco levels. Micro level, where the focus is on the client’s personality, motivation, affect, and other personal attributes Meso level, where the focus is on the context immediately surrounding the client (family, church group, close friends, and work group) Macro level, where the focus is on the larger society’s characteristics and the way the client experiences these or the way these are brought to bear on the client’s situation (institutions and organizations such as the political system, social stratification, the educational system, and the economy). (Summers, 2012) Being able to use these levels will help identify the problems that the client is having. The Micro level, is more personal, the Meso focus on the surroundings of the client and the Marco focus on the larger group around the client. Being able to figure out the problem and where it is coming from and affecting will help the overall help the client. When looking at all the problem behaviors that come up, one that we can look at it Life transitions. This situation in someone’s life can affect many things. Breaking it down it done into the levels can help support the client and figure out how to help. The Mico level, getting to understand the life transition and the client, the Meso level, looking at the close relationships that the client is having is any of these relationships supporting or interfering with the client’s behavior and last the Macro level looking at the community and the bigger picture of where the client is at. Looking at all of these areas will help support the client’s behavior problems. Special Populations When a case worker is thinking about Special Population they have a good understanding of what that is really saying. Special population is a term used to express a disadvantaged group.[where?] In health professions, special populations include those with disabilities, minors, and the elderly. Special populations often require accommodations for physical, mental or emotional differences. Their bodies may respond in a different manner to treatment or medication. For example, the small liver in a child means that he or she can’t take typical adult doses of medication. The same goes for an elderly person, whose decreased liver function similarly affects the processing of medication. (â€Å"Wikipedia†, 2014). As a case worker you have to be prepared to have a good understand of things that may come up. There may be certain issues that may come up when working with a client that is part of a special population. One issue is does their special population and or problem fall within the Human Service field, or do you as a case worker need to help them find other services. Other issues are there and mental, emotional or physical development problems that could change the services that are out there to support the situation they are in. Also there can be problems with understanding what is needed and getting them support in there are, which them may cause transportation issues. As a case worker, being prepared to handle things that special population deal with, abuse and neglect for an example. When working as a case worker there are many roles and responsibilities that are taken on as part of a case workers job. Having a good idea how to support their needs and help to figure out how to help is important and to make sure that as a case worker you understand them as a person is also needed. As a case worker there will be many different types of people that you woke with Special Population being one of the group, and may be one of the most challenging. But, remembering that as a case worker there is a job to be done, it is not always done the same way, and remembering that is very important. References Mehr, J. J., & Kanwischer, R. (2011). Human Services. Concepts and Intervention Strategies (11th ed.). : Pearson Education. Summers, N. (2012). Fundamentals of Case Management Practice. Skills for the Human Services (4th ed.). : Cengage Learning. Wikipedia. (2014). Retrieved from http://n.wikipedia.org/wiki/Special_populations

Reflective Learning Essay

What is Reflective Learning? There is no one definition of reflective learning as it is an idea based on looking further into a subject or matter in depth. Then analysing it and processing it to a different level. It is a learning skill that requires ongoing development through further education and into a career. Evelyn M Boyd and Ann W Fales state that reflective learning is the process of internally examining and exploring an issue of concern, triggered by an experience, which creates and clarifies meaning in terms of self, and which results in a changed conceptual perspective. Evelyn M. Boyd and Ann W. Fales. The Ontario Institute for Studies in Education. Journal of Humanistic Psychology SPRING 1983 vol. 23 no. 2 99-117 John Dewey in the early 21st century had a theory that Personal Development had to be from the personal perspective. Over recent times he had observed that learning practises had become impersonal and in order to achieve a greater understanding of learning, a person had to use â€Å"I.† His belief was  Ã¢â‚¬ËœActive, persistent and careful consideration of any belief or supposed form of knowledge in the light of the grounds that support it, and further conclusions to which it leads†¦it includes a conscious and voluntary effort to establish belief upon a firm basis of evidence and rationality’ (Dewey, 1933). My understanding of the term is that a review of information gathered or imparted needs to be looked at later in time to re-evaluate your interpretation and understanding of it and its relevance to you. It also allows an individual to gain a deeper understanding of themselves and develop their learning skills over time allowing them to review and improve their work. During a learning process such as the Foundation Degree in Business Management, reflection, is vital to understanding learning skills and career pathway but also gaining a greater insight into fellow pupils learning styles and develop the students’ ability to learn and progress through the modules. Improving the quality of work and gaining a greater understanding of their own skills and strengths throughout time at college or university. Students may have difficulty in regarding a Reflective  Learning module as a serious part of study. The subject or module is down to the individuals’ attempts to understan d themselves and honesty plays a large role in the process. Should an individual decide to ignore their weak points and only focus on their perceived strengths, then they miss the opportunity to improve their weak skills and don’t reflect on the correct areas of work. This could result in not gaining the important key skills for the workplace and may not achieve the level of degree they expect. Many academics also struggle with the subject due to the fact it is written in the first person whereas academic work is always in the third person. The ability to re-frame information and analyse an experience is a key skill in many graduate jobs. This skill will be used going forward within the work environment as part of Personal Development. Reflection within business development and project work will be expected. To know how to move forward in business is to know where it is coming from. Questions would be asked if they had learnt from previous experience or what issues had arisen that needed to be addressed or could be done differently or improved upon. Therefore the need to prove this learned skill is vital. David Kolb (1984) is well known for his development of the Kolb cycle – or cycle of experiential learning. Kolb developed his theory in the 1980’s his ideas are used today as part of reflective learning. This is a simplified version of his learning cycle. Concrete experiencing (have an experience) → Active experimentation Reflective observation (try out what you have learned) (reflect on the experience) ↑ ↓ Abstract conceptualising (learn from the experience) ↠ Kolb’s theory ELT is now considered by academics, business managers, tutors  and trainers to have discovered and developed a fundamental concept that explains human learning behaviour and that helps others to learn. It is used to this day in many forms throughout academia and business. ‘Experiential Learning: As the Source of Learning And Development’ 1984 Prentice Hall INC

The Performance of TESCO Business Research Paper

The Performance of TESCO Business - Research Paper Example Overall management is responsible for the performance of TESCO business, its duty of directors to check the performance of business, Mostly the departmental managers are responsible for the performance of their department and top management see that the business is running in accordance with its objectives and they take the measures of any risk which may affect the performance of business and find the solution of that risk or problem. Tesco is the member of the ETI since it came into existence in 1998. In 2001, it has developed a new course for its purchaser and technical managers to lift up their consciousness of the Ethical Trading Initiative (ETI), ethical issues, and employee welfare in the supply chain. This was the primary course of its manner in the industry and has now been rolled out to its commercial teams. It will carry on training all new commercial purchaser and technical managers in this way. Organizing standards across its great and complex own brand supply base is a c hallenge, but Tesco is dedicated to functioning with its suppliers to maintain, develop and get better standards. Tesco remains a component of the ETI, actively contributing to projects that aspire to address the complex social matters that subsist in global supply chains. The directors have overall responsibility for day-to-day operational control. Executive directors who are the permanent employee of the company handle the day-to-day operations. Tesco will pick up the pace in its lead ahead of supermarket rivals tomorrow when it lacerates prices of hundreds of goods by another  £30 million.

RFPs are sick, not dead Read this article, and write a report about it Essay

RFPs are sick, not dead Read this article, and write a report about it - Essay Example nizations require to consider when they are making decisions concerning the most appropriate routes for making pre-contract engagements with their suppliers. The St. Paul meeting center that is located in Mississippi uses RFP’s or information to find visitors to their ideal locations that they have established for holding conferences, conventions, trade shows and other similar events. The company’s RFP requires any personal or event information that their customers may require so that can prepare in advance for the meetings. It also contains the preferred contact methods and any other information that the customers may require on their site. The requirements include things like hospitality suite and audio visual requirements and descriptions of the catered dining events among other similar issues (Cendyn, 2012). According to the article, â€Å"RFP’s are sick, not dead† some senior representatives who were attending the Business Travel Market session 2012 debated on the issue with some proposing while others were opposing the motion. The critics insisted that RFP’s had been very long and required too many details that were in fact placing heavy burdens on their suppliers with the hope of winning business (Leach, 2012). However, one Bruno Fornasiero who was a global sales optimization director defended the process claiming that the principles behind the processes had remained strong over time though improvements could be made on this process. In his defense, he explained that he had viewed on many occasions RFP’s that asked questions like, â€Å"How many key strokes are required to make a booking†. Some other participants like Russell Green, a corporate sales director from the UK & IHG Company strongly resented the traditional processes and advocated for the use of the less official RFI (Request for Information) process. Telefonica’s HR, Sarah-Jayne Aldridge did however support the use of these RFP’s by suggesting that it was the suppliers who did not