Enterprise-Wide Knowledge Management Systems and their Usage in Essay

Enterprise-Wide Knowledge Management Systems and their Usage in Creating a Learning Organization - Essay Example Many organizations rely on the database Oracle to manage data collection and transfer, a system that houses data and stores it based on logical parameters in datafiles (Alapati, 2008). This system categorizes data uploaded through the file server and also facilitates data retrieval. Linux and Microsoft Windows software are two operating systems supported by Oracle’s interface systems. The business implementing enterprise-wide knowledge management systems require what is referred to as structured knowledge systems dedicated to particular internal knowledge. The knowledge consists of human resources documentation, research reports, white papers, presentations and various best practice templates and research. Semistructured knowledge systems utilize email programs and email data, rich digital media content, and organizational brochures. These are managed by Oracle or other similar databases and must be supplemented with retrieval systems to ensure that internal and external users can access the data successfully. ... The external interfaces, consisting of personal computers or mobile devices, generally access the ASP database which is routed internally to Oracle through the web server through various security systems such a firewalling. Thus, in order to engage in setting up an enterprise-wide KM system, there must be ongoing information technology support and expertise to ensure data integrity and end user profiling. All of these systems provide considerable value to the business in several ways. First, once the architecture is set up, it becomes easier to physically map the knowledge resources in the organization to assist workers in understanding how to retrieve real-time information from different divisions. It assists management in creating process maps and resource relevance in the form of diagrams that facilitates more effective knowledge transfer from division to division. Further, it adds value by improving time management (Dataware Technologies, 2010). Without such systems, individuals are forced to scan multiple databases or make contact with those who traditionally maintained tacit knowledge that is not easily transferrable to others. Now that there are adequate storage databases, experts with specialized skills can develop diagrams or best practice (or even instructional brochures) so that individuals without this specialized knowledge can learn about process or systems that drive business and innovation. It also adds value to businesses that maintain off-site support personnel who serves as account representatives or expert/technical support for various customers. With the enterprise-wide KM system, they are now able to access information with the touch of a button through their external interface without having to chase support team members in the